Are you a driven individual with a desire to succeed? Do you have a talent for providing solutions, a motivation to hit targets, and a self-starting attitude? If you're looking to build a career within sales, enjoy working as part of a team to reach and exceed targets without compromising on customer service, and want to work for a market-leading company, we want to hear from you!
Banham is seeking a dynamic Sales Associate who are ready to join our team. We are looking for individuals who have trained in sales, have user experience of sales CRM or Salesforce and can bring a senior sales mindset to help adapt and change our culture. This role is perfect for those who are eager to grow and develop into future leaders.

Who are we? 

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.  Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. 

What can you bring to Banham?

A self-starter with a desire to succeed. Able to communicate with people of all levels with excellent written and verbal skills.

You will have experience in a sales role, be familiar with CRM, Salesforce or similar sales platforms, be highly motivated and ambitious, with a high drive to learn and succeed.

What will I be doing?

• Building relationships with the inbound team as well as the outbound sales team, and surveyors. 
• Understanding customer needs and reacting accordingly. 
• Taking a large number of sales enquiry calls. 
• Managing open and new tickets via our customer service tool (Zendesk). 
• Amend quotations and use our sales software to create new quotes if needed.
• Providing expert advice to customers on our products. 
• Booking in Surveys from web requests as well as booking in Surveys from inbound calls. 
• Accurately managing the surveyor’s diaries.

You can look to being rewarded with bonuses against your departmental and personal KPIs and targets.

What will you get in return?

You will be entitled to a competitive salary of £29kPA and bonus (up to £2k)  alongside a great range of benefits including:

• An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
• Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries.
• Minimum of 25 days Annual Leave plus bank holidays*
• Subsidised Private Medical Cover after completing and passing probationary period
• Auto-enrolment into our pension scheme
• Annual season ticket loan & Banham interest-free loan
• Cycle to work & Home & Tech scheme (up to the value of £2k)
• Training and development opportunities (including day releases for studies/exams)
• Hybrid working (dependent on location and role - 3 days office based and 2 days working from home) NB the main Office Site days for this role are Monday, Tuesday and Wednesday.
• Company equipment tailored to your role (laptop, mobile, additional screens)
• Up to 50% off Banham products
• Banham Social Events
• Employee recognition rewards and moments of magic prizes
• Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
• Sick Pay that increases with length of service
• Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.

If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.

*Applicable from 1st March 2025