Customer Experience
Our customers are paramount to our business! Providing services and support predominantly across London and the Home Counties, our Customer Retention, Service and Experience team’s ensure that we are providing the best customer experience possible. Our team is made up of passionate customer service members that are here to enhance and guide our customer’s experience journey from initial enquiry all the way through to a new or retained contract or completed installation. We ensure that each and every customer has an experience that leaves them with the confidence and peace of mind that they have selected not only the best-in-class service provider, but they will be supported each and every step of the way through their journey. If you have a passion for customer service, want to excel in this field and have the confidence that every customer you interact with is getting the best service or resolution, then our team is for you!
About Banham
Banham has been a name that the residents and businesses of London have been able to rely on for their individual security needs since 1926, when William F. Banham invented the first ever automatic door bolt. Since then our reputation has grown throughout London, south east England and beyond. From our patent locks, to our state-of-the-art alarms and stunning front doors, we're the premium one-stop shop for our customers' security needs. We're also still family-owned, into our fourth generation and pride ourselves on our family values which are at the heart of everything we do.
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